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Customer Experience

•Web Design & Hosting:

- Art server and content delivery network.

- Up time monitoring & periodic speed testing.

- Live Chat with automated bot and Knowledge Base F.A.Q.

- Live Chat with 24/7 trained support.

- Co-browsing and virtual video shop and sales for faster commerce on your website.

•Android and iOS applications to increase customers from the App Store and Google Play.

•Content creation to increase Google EEAT result score and organic search ranking.

•Interactive multimedia and animations to increase user engagement.

 

 

Activate a Channel

•Content marketing: Wikis, blogs, third party search engines.

•Search Engine Marketing: Google Adwords network along with triggering organic crawls and indexing. Use of Google Webmaster Console to maximize impressions and conversions.

•Ratings and reviews: Reputation management, referral and affiliate programs.

•Social Media Marketing: Paid content promotion and optimization to increase likes, follows and mentions.

 

 

Systems Engineering

•Intranet Portal for your HR, training and operations management.

•Architecture Stack: Integrate software such as your ERP and CRM for better analytics.

•Virtual private networks for protection of your data and digital assets.

•Virtual operations such as VOIP to streamline your customer service.

•Testing system speed and user experience for latency and degradation.

 

 

Re Targeting

•Take advantage of the “Pay per sale” model which is one of the secrets to a successful strategy. Provide your customer list and be shown across Google’s network. Pay a fee only after your customers click on your banner to make a purchase.

•Drip and triggered email campaigns paired with landing pages intended to nudge the customer into a purchasing decision and retain loyal customers.

 

 

Business Intel

•Track the flow of customers in your funnel to predict future sales and deploy talent and resources in advance notices.

•Gain insight into opportunities that can increase growth and reduce costs or expenses.

•Monitor real time customer sentiment to understand your brand position in the market.

 

 

Cyber Security

•360° Monitoring with Audits of users, settings, permissions and top 12 cyber threats.

•Private Cloud Data: HIPAA government standard compliant servers.

•Web Shield: Safe and secure content delivery network like a force field to protect against DDOS surges or brute force attacks.

•Plan B: Automated backups, previous state reversion and data migration.

•256 Bit SSL Encryption as strong as BitCoin.

•Scam and Fraud detection training for social engineering.

 

 

Public Relations

•Manage your brand reputation, exposure & public image.

•Online press release of your digital assets and eKit.

•Focus on your corporate social responsibility and advocacy.

•Contests, surveys and charitable causes.

•Tik Tok mentions to keep your brand in touch and create a buzz.

•Socialize the brand through ambassadors and brand evangelists.

 

 

Modernize Operations

•Perform ongoing market research and competitor analysis.

•Formalize your company policies with best practices, procedures and webinars on your portal.

• Shore up accounting and reduce costs using automation and outsourcing of routine processes.

 

 

Direct to China

Tap into the largest consumer market in history with tools such as WeChat and Baidu.

Develop a sales channel to sell and ship your products directly to customers living in the PRC.

Expand to emerging and frontier markets such as ASEAN.

•Tiger Economy Strategy: Incorporate legal entity and joint venture or partnership agreements in select cities and growth target markets.

•Mitigating Risks: Investment CapEx return predictions, Risk versus reward or cost benefit analysis and evaluation of regional and localized markets with a product offering suggestions and recommendations.

Make rational decisions with a focus on growing EBIDTA showing profit on income statements.

 

 

Personal Branding

Professional website showcasing your talents, achievements and causes.

Google ranking for your searched name, domain and website.

Develop your online image to enhance your networking reach.

Feature your logo and avatar across Google.

 

Investor Relations

Create a stunning live dashboard and analytics for your leadership team.

Anticipate sales with predictive reports based on historical and current customers in your funnel.

Keep your investors and partners updated with a private website.

 

 

Training

Embrace a hybrid solution combining in person and online tools to ensure your people use best practices and remain in the top of their field.

Training on systems, operations and “Gǎishàn” or continual improvement.

•Home office instructional and trainer videos along with on-screen coaching and tutoring.